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Data Privacy

The new General Data Protection Regulation (GDPR) comes into force on 25th May 2018 and Dorrell Flooring Limited would like to take this opportunity to advise our position with reference to your data, how it is stored and how we use it.

The personal data we hold is your name and company details, site address, telephone number, contact email (fax -if appropriate) and onsite contact.
This enables us to keep you informed of our legitimate business information for providing goods and services, maintenance reminders and marketing offers. We will request your consent if we use your details or any information/images you provide us for references/marketing testimonials.

Your data is stored securely within our servers and is protected using current, up to date security software and IT protection containing firewalls.Your data will be retained for 6 years after completion of works contract or point of enquiry. After this point your data will be securely removed from our records. We complete annual audits of the data we hold to ensure it is still accurate.
We will never share, sell or transfer our database to other third parties. If for any reason we cannot provide you with the services or goods you require we will advise you of any third parties that may be able to assist and request your permission to pass on your details to them if necessary.

Further information on our privacy policy can be found on our website or a copy can be sent on request.
If you wish to review the information we hold then please contact us:-
Dorrell Flooring Ltd
Sherrards Green Farmhouse
Sherrards Green
MALVERN
Worcestershire
WR13 5AS
Tel: 01684 567504

If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner’s Office in their capacity as the statutory body which oversees data protection law www.ico.org.uk/concerns.